Services We Offer

We pride ourselves on personalised, one-on-one service

BEFORE WE BEGIN

Site Inspections & Recommendations

A Republic Metering field technician performs a visual inspection and documentation of the site.  A system design, based on the site’s reticulation and layout, is then developed.

Technical Consulting

Expert advice and strategies based on your particular needs, from hardware selections system recommendations.

DURING PROJECT

Installation

Republic Metering has a team of trained smart metering field technicians who manage and coordinate the entire installation process, including meter programming.

Commissioning

All smart meters are physically commissioned after installation to verify proper installation such as orientation and phasing of current transformers and programming of the communications software to ensure that data is recorded correctly online.

Client Onboarding

Get a practical understanding of how to access your profile online, as well as how to analyse the data if needed.

TAKING YOU INTO THE FUTURE

Technical Support (On-site & Off)

Our highly skilled technicians and support team ensure that you get one-on-one service and support, from general queries and advice, to hardware, software or account queries

Monthly Billing & Invoicing

Billing cycles, tariff increases and tenant billing are streamlined by Republic Metering. ERP/Accounting integrations currently available are SAP, MDA, Pastel and SAMRAS.

Billing Queries & Disputes

Professional help to investigate irregularities flagged on a municipal account, and apply for credits if applicable (customers only).

Ongoing Monitoring

Continuous monitoring of your meter accounts to flag potential issues such as tampering, leaks, load issues, usage anomalies, and other issues.

Management Reports

Full monthly summary report and audit of municipal meter and submeter consumption.  Reports for larger commercial or industrial sites will include electricity buying vs selling model overviews.

Consumption Audit & Analysis

A monthly audit to ensure that the full load going into a site is metered downstream and recovered from tenants.